Information and university updates about COVID-19 and CARES Act Funds.

Student FAQs

Vaccination Requirements for Students in Experiential Learning

The University of Saint Francis is recommending but not requiring students to receive the COVID-19 vaccine. However, a decision not to be vaccinated may restrict access to clinical, internship, teaching practicum or other sites and result in the student’s inability to complete course outcomes, thereby impacting academic progression and degree completion. The university is unable to guarantee placement or alternate opportunities for all required activities to students who are not vaccinated. Academic programs may require documentation of vaccination status prior to assigning placements.

How can I stay updated on the university’s response to COVID-19?

For updates from USF on its response to COVID-19, go to All students who have not done so are strongly encouraged to sign up to receive My Cougar Connection (MCC) announcements by email.

Are face coverings required on campus?

Face coverings and social distancing are not required on campus but are strongly encouraged.

Clinicals/internships/class trips that occur at another facility will conform to COVID-19 safety practices of that location. University-sponsored travel will follow USF COVID-19 safety practices.

What should I do if I have COVID-19 symptoms, exposure or a positive test result?

Students who have received a positive diagnosis of COVID-19 should immediately report to the Office of Student Affairs (260-399-8100), which will serve as the USF recorder for all COVID19 cases.

Students who are exhibiting symptoms should contact their instructors and not attend face-to-face class (e.g. lecture, lab, studio, field trip, field work) or university affiliated internship, practicum or clinical until the situation is resolved.

Students who come to campus appearing ill should not be allowed to participate in campus activities and should be directed to schedule an appointment with the USF Health & Wellness Clinic or their own physician.

Can employees ask a student who appears ill to leave the classroom, office, etc.?

If a student appears ill or refuses to follow COVID-19 safety measures, a USF employee can dismiss students from class. If the student appears ill, they will be directed to the Health and Wellness Clinic to report symptoms.

Will assigned seating and attendance-taking continue in classes?

Instructors will continue to take attendance as they have done throughout the school year.

Will the academic policies regarding COVID-related absences continue?

Yes. COVID-related absences do not excuse the student from completing all course requirements. This may require an “incomplete” for the course at semester’s end. The student must work with their instructor to arrange course work completion.

If a student has been absent, how will instructors know if the absence is COVID-19 related?

Students should immediately report absences related to COVID-19 symptoms or COVID-19 caregiver duties directly to their instructors. Students are to report positive COVID-19 diagnoses to the Office of Student Affairs (260-399-8100), which will communicate the information to the instructors and advisors.

What type of instance is considered a COVID-19 related excused student absence?

COVID-19 related excused student absences include:

  • Student being diagnosed with COVID-19,
  • Student exhibiting symptoms of COVID-19
  • Student awaiting COVID-19 test results
  • Student serving as primary caregiver for someone diagnosed with COVID-19 or a minor quarantined due to COVID-19 exposure or school/daycare closure due to COVID-19.

When will quarantined/isolated students or employees be able to return to campus?

If a student (or employee) tests positive for COVID-19 or is displaying symptoms of COVID-19, please refer to the  Indiana Department of Health Quarantine and Isolation Guidance. (Employees, including student employees should also complete the  COVID-19 Notification Form.

How will students receive academic support and accommodations?

Smarthinking will still be available and other virtual tutoring may be available. All students with documented need for course accommodations will be contacted by Geneva Burgess, the Coordinator of Student Accessibility Services (260-399-7700), to ensure those eligible have provided paperwork to instructors. Instructors who need assistance providing accommodations in an online course can reach out to Teaching and Learning Services (Nathalie Rouamba and Will Wells).

A collection of resources for academic support provided by the Library, Registrar and ACDC can also be found after logging into your My Cougar Connection account.

How will students receive Canvas support?

There is 24/7 support available through Canvas via the help button on the blue navigation bar on the left side of the Canvas screen to chat, call (support hotline for students: 833-485-5090) or report a Canvas problem.

How will students receive general technology support?

Students and employees are encouraged to use the help desk ticketing system in MCC for general technology questions. Anyone can also email [email protected] any time which will automatically create a technology support ticket.

What if I use a “home” COVID-19 test kit?

This information is directly from the Allen County Department of Health website:

What if a person reports a positive test conducted in the home? There are several home rapid test kits that can be purchased over the counter. These home tests are not reported to the health department like laboratory tests, and cannot be verified as far as technique nor how they were administered like in a testing facility, and are therefore not included in the daily or overall case numbers in the state of Indiana. Since there is no way to verify the validity of the test, our recommendation is not to accept these as confirmed cases in the school or work environment at this time. If someone does utilize a home test kits and tests positive, our recommendation is to keep the person home and encourage testing at an official testing facility for confirmation. Once the official report of a positive test is available, then all appropriate contact tracing will be done at that time. Negative results from home test kits also should not be used to allow someone to return from quarantine early.”

Please consider getting a PCR test for accuracy.

Do I have to self-quarantine due to potential exposure of COVID -19?

As of February 25, 2022, students who are exposed to COVID-19 and are asymptomatic are not required to quarantine. If the student is displaying symptoms, they are required to quarantine based upon  Indiana Department of Health Quarantine and Isolation Guidance recommendations.